Summary: GermaNav is a free AI-powered information service. It provides general guidance, not professional advice. By using GermaNav, you agree to these terms. You may stop using the service at any time.
These Terms of Service ("Terms") govern the use of the website germanav.de and all associated services, including the GermaNav Companion application at companion.germanav.de (collectively, the "Service").
The Service is provided by:
Fai Digital
Faihane Gnon
Hochmuttinger Str. 22
85764 Oberschleißheim
Germany
Email: faihane@fai-digital.de
GermaNav is an AI-powered digital platform that provides information and guidance to help immigrants navigate life in Germany. The Service covers topics including immigration, bureaucracy, housing, health, career, language, finance, family, legal rights, education, social life, and culture.
The Service consists of:
The Service is currently provided free of charge. No registration or account creation is required. The Service is accessible via web browser on desktop and mobile devices.
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We may also introduce paid features or subscription tiers in the future.
Important: GermaNav uses Artificial Intelligence to generate responses. AI-generated content may contain errors, inaccuracies, or outdated information. Always verify critical information with official sources or qualified professionals.
The information provided by GermaNav is for general informational purposes only and does not constitute:
Fai Digital does not guarantee the accuracy, completeness, or timeliness of any information provided by the AI. Users act on AI-generated information at their own risk.
By using the Service, you agree to:
The GermaNav name, logo, website design, and all original content are the intellectual property of Fai Digital and are protected by German and international copyright law.
You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our written consent, except for personal, non-commercial use.
AI-generated responses provided to you through the Companion app may be used freely for your personal purposes.
We strive to keep the Service available 24/7 but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
We are not liable for any damages resulting from temporary unavailability of the Service.
To the maximum extent permitted by applicable law:
These limitations do not apply to damages caused by intentional misconduct or gross negligence, or in cases where applicable law mandates stricter liability (e.g., German Product Liability Act).
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data in compliance with the EU General Data Protection Regulation (GDPR/DSGVO).
The Service may contain links to external websites and uses third-party services (Google Gemini API, Google Analytics, Netlify). We are not responsible for the content, privacy practices, or availability of third-party services. Your use of third-party services is governed by their respective terms and privacy policies.
We may update these Terms from time to time. Changes take effect upon publication on this page. The "Last updated" date at the top indicates the most recent revision. Continued use of the Service after changes constitutes acceptance of the updated Terms.
For significant changes, we will make reasonable efforts to provide notice (e.g., a banner on the website).
You may stop using the Service at any time — no action required. Since no account is created, there is nothing to delete.
We reserve the right to restrict or block access to the Service for users who violate these Terms or engage in abusive behavior.
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers within the EU, mandatory consumer protection laws of your country of residence apply in addition to German law.
The exclusive place of jurisdiction for disputes is Munich, Germany, to the extent legally permissible.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.
For questions about these Terms:
Fai Digital
Faihane Gnon
Email: faihane@fai-digital.de
Phone: +49 176 48 08 65 86